Memorandum for Website Information
Posted by Sheri Harris on Sunday, September 19, 2010
IN THE UNITED STATES
Memorandum In Support for Website Requirements for Towns, Cities and States
Problem
When residents of a town, city or state need assistance with a problem or matter they may not always know who to contact. Many times a person calls or writes the wrong agency in attempts to solve a problem and then must re-issue another letter or several phone calls in order to locate the correct people and department of contact.
There are situations when a town, city or state municipality , when contacted is not helpful in providing the the accurate information necessary for handling a problem because they do not know the answer of who to contact, thus their inability to assist the person with the problem.
Solution
Each town, state or village should be responsible in provding a website and links available whereby complaints or matters of concern can be properly addressed. A town, city or states website may provide internal links to departments within ie the commissioner or deputy. But if one needs phone, fax, address or e-mail address to contact the various departments or municipality externally like public works or other authorities that may be linked statewide depending on the problem, that information is not easily accessable. Therefore each town, state and village website should clarify each department of contact with a description of what types of problems they handle.
For example you notice a broken streetlight which is on the property of two connecting towns. So who do you contact? You may contact one town and in turn they tell you to contact the other. When a town, village or state is required to have a website for assistance contact and complaint all a person needs to do is type in a word that describes the problem like, pipe, water, light, harassment, nusiance ect. and then provide the town or street the problem(s) have occured and the website should then show all the information as to what departments, authorities and their location as to where all inquires of the particular nature in problem should be directed to. Even if it is to more than one place ie a local and or state authority.
Conclusion
A website that is required will assist residents in that they will be able to locate the correct departments for assistance without making numerous phone calls and sending letters to places that are unable to help with a solution. It would also eliminate phone calls and other forms of contact to the wrong places thus saving time, anxiety and confusion along the way.
Dated: September 19, 2010 Attest: A. Sadiq
On Behalf of Pieces
Memorandum In Support for Website Requirements for Towns, Cities and States
Problem
When residents of a town, city or state need assistance with a problem or matter they may not always know who to contact. Many times a person calls or writes the wrong agency in attempts to solve a problem and then must re-issue another letter or several phone calls in order to locate the correct people and department of contact.
There are situations when a town, city or state municipality , when contacted is not helpful in providing the the accurate information necessary for handling a problem because they do not know the answer of who to contact, thus their inability to assist the person with the problem.
Solution
Each town, state or village should be responsible in provding a website and links available whereby complaints or matters of concern can be properly addressed. A town, city or states website may provide internal links to departments within ie the commissioner or deputy. But if one needs phone, fax, address or e-mail address to contact the various departments or municipality externally like public works or other authorities that may be linked statewide depending on the problem, that information is not easily accessable. Therefore each town, state and village website should clarify each department of contact with a description of what types of problems they handle.
For example you notice a broken streetlight which is on the property of two connecting towns. So who do you contact? You may contact one town and in turn they tell you to contact the other. When a town, village or state is required to have a website for assistance contact and complaint all a person needs to do is type in a word that describes the problem like, pipe, water, light, harassment, nusiance ect. and then provide the town or street the problem(s) have occured and the website should then show all the information as to what departments, authorities and their location as to where all inquires of the particular nature in problem should be directed to. Even if it is to more than one place ie a local and or state authority.
Conclusion
A website that is required will assist residents in that they will be able to locate the correct departments for assistance without making numerous phone calls and sending letters to places that are unable to help with a solution. It would also eliminate phone calls and other forms of contact to the wrong places thus saving time, anxiety and confusion along the way.
Dated: September 19, 2010 Attest: A. Sadiq
On Behalf of Pieces