Pieces 013/09
Posted by Sheri Harris on Tuesday, August 25, 2009
Under: Orders-09
IN THE UNITED STATES
CIVIL MATTER
Plaintiff
v.
Defendant
CASE FACTS
Jester Wilbur returned a top shelf purchase because he didn't feel it was worth the price. The owner says that Mr. Wilbur became angry and combative with him afterwards. He is now suing for damages done to him.
Pieces: So I hear you're more of a window shopper?
Mr. Wilbur: Look, I didn't like the priceyness of it so I asked for a refund. I saw no harm in doing so.
Pieces: Didn't you see the sign regarding a no refund policy?
Mr. Wilbur: NO!
Pieces: You have to adhere to store policy, if you don't then what am I supposed to do about it?
Mr. Wilbur: I didn't see it as a problem for me to be given an exchange.
Pieces: But, then it could no longer be sold as new and would end up as a discounted bargain for someone else. The owner didn't want to lose any money, that's all.
Mr. Wilbur: How would they notice?
Pieces: Upscale things that are returned are then re-sold at a discounted price, any other questions?
Dos Klux: Uh excuse me sirs, we are not talking about one of our t-shirts that we sell exclusively. We are talking about the Dos Klux top shelf vodka.
Pieces: I don't understand the stupor over a drink, please explain?
Dos Klux: This gentleman asked to return our most expensive brand of vodka after it was poured from the bottle into a shot glass. We don't do genie like that! So the customer was asked to pay. When he refused he took the drink and poured it onto myself and began to yell and attack me. Our security managed to subdue him until the authorities came. That is how we ended up here.
Pieces: So Mr. Wilbur wanted a simple brown bag?
Mr. Wilbur: Precisely!
Pieces I will return with my decision.
ANALYSIS
Mr. Wilbur requested a shot of vodka. Dos Klux pours Mr. Wilbur's vodka from the most expensive brand which is also named Dos Klux, therefore charging Mr. Wilbur the price for a shot of Dos Klux and not the charge for a shot of regular brand vodka. The customer should be given the courtesy of being correct. Dos Klux gave out free rounds of his low end vodka. He states that he evenutally ran out and began to use his Dos Klux brand. So when Mr. Wilbur ordered a drink he poured from the only brand he said he had left which was the Dos Klux brand and ultimately charging Mr. Wilbur a lot more money.
Pieces: Dos Klux, why didn't you tell him what vodka you were going to sell him, which would have therefore given Mr. Wilbur a chance to choose another drink?
Dos Klux: He asked for a shot of vodka and that is what I served!.
Pieces: He ended up making you wear the drink, which is not what you had liked. A $35 dollar drink is a lot to ask for especially for a shot of vodka. You were favoring regulars at the time Mr. Wilbur was in the bar. You also gave out free rounds to them without charging, as you know the regulars pretty well. That is the reason you made up the excuse of running out of vodka. This was in order to charge Mr. Wilbur the extra money, because you didn't charge the regulars for their round of drinks.
Dos Klux: How'd you figure that out?
Pieces: What didn't register?
IT IS THEREFORE ORDERED, that Dos Klux receive nothing on his claim against Jester Wilbur.
Dated: August 25, 2009 A. Sadiq
On Behalf of Pieces
CIVIL MATTER
Plaintiff
v.
Defendant
CASE FACTS
Jester Wilbur returned a top shelf purchase because he didn't feel it was worth the price. The owner says that Mr. Wilbur became angry and combative with him afterwards. He is now suing for damages done to him.
Pieces: So I hear you're more of a window shopper?
Mr. Wilbur: Look, I didn't like the priceyness of it so I asked for a refund. I saw no harm in doing so.
Pieces: Didn't you see the sign regarding a no refund policy?
Mr. Wilbur: NO!
Pieces: You have to adhere to store policy, if you don't then what am I supposed to do about it?
Mr. Wilbur: I didn't see it as a problem for me to be given an exchange.
Pieces: But, then it could no longer be sold as new and would end up as a discounted bargain for someone else. The owner didn't want to lose any money, that's all.
Mr. Wilbur: How would they notice?
Pieces: Upscale things that are returned are then re-sold at a discounted price, any other questions?
Dos Klux: Uh excuse me sirs, we are not talking about one of our t-shirts that we sell exclusively. We are talking about the Dos Klux top shelf vodka.
Pieces: I don't understand the stupor over a drink, please explain?
Dos Klux: This gentleman asked to return our most expensive brand of vodka after it was poured from the bottle into a shot glass. We don't do genie like that! So the customer was asked to pay. When he refused he took the drink and poured it onto myself and began to yell and attack me. Our security managed to subdue him until the authorities came. That is how we ended up here.
Pieces: So Mr. Wilbur wanted a simple brown bag?
Mr. Wilbur: Precisely!
Pieces I will return with my decision.
ANALYSIS
Mr. Wilbur requested a shot of vodka. Dos Klux pours Mr. Wilbur's vodka from the most expensive brand which is also named Dos Klux, therefore charging Mr. Wilbur the price for a shot of Dos Klux and not the charge for a shot of regular brand vodka. The customer should be given the courtesy of being correct. Dos Klux gave out free rounds of his low end vodka. He states that he evenutally ran out and began to use his Dos Klux brand. So when Mr. Wilbur ordered a drink he poured from the only brand he said he had left which was the Dos Klux brand and ultimately charging Mr. Wilbur a lot more money.
Pieces: Dos Klux, why didn't you tell him what vodka you were going to sell him, which would have therefore given Mr. Wilbur a chance to choose another drink?
Dos Klux: He asked for a shot of vodka and that is what I served!.
Pieces: He ended up making you wear the drink, which is not what you had liked. A $35 dollar drink is a lot to ask for especially for a shot of vodka. You were favoring regulars at the time Mr. Wilbur was in the bar. You also gave out free rounds to them without charging, as you know the regulars pretty well. That is the reason you made up the excuse of running out of vodka. This was in order to charge Mr. Wilbur the extra money, because you didn't charge the regulars for their round of drinks.
Dos Klux: How'd you figure that out?
Pieces: What didn't register?
IT IS THEREFORE ORDERED, that Dos Klux receive nothing on his claim against Jester Wilbur.
Dated: August 25, 2009 A. Sadiq
On Behalf of Pieces
In : Orders-09