Ever want your insurance bill to be explained to you in easy translatable language? If you were ever in a hospital, rehabilitation, physicians office or assisted living facility you are probably concerned about payment despite the fact that you may have some insurance.  It can be very stressful to worry about your health along with bills that you have no idea of how much you are going to be responsible for out of pocket. One certainly does not want to be responsible for service charges that are incorrectly billed to them. If you have no assistance to help you sort out your medical bills in terms of explaning benefits and what charges are covered when healthwise you are in no condition to handle this all by yourself then Bill Mate is for you.

Bill Mate works with your insurance company.When you sign up to use the Bill Mate service either online or by phone the rest is easy. A patient provides their insurance information to Bill Mate. Bill Mate automatically translates each insurance claim and service into easy and understandable terms so that patients are kept abreast of the amount the hospital or facility charged, the amount the insurance company paid and the amount the patient will owe out of pocket. This is especially beneficial when a person sees many doctors and has multiple ailments, to the point that it becomes very difficult to keep track of all medical payments for each visit.  Bill Mate takes the worry out of this. All billing information can be accessed online or by telephone.

For example: Will was discharged to a respite after an operation. He also required rehabilitation therapy. Will became confused once he saw the bill because he thought that his long term care insurance would cover all of his medical expenses. He received an invoice which listed an amount that he knew he was certainly unable to pay. Will had to find someone to contact the insurance company for him regarding the confusion of what he actually owed.  There are times when good, intelligent and reliable help is difficult to find and family members may be too busy to assist when you need them the most. Bill Mate takes the worry away from relatives who may consider you a burden. With Bill Mate you are in control. Bill mate is an interactive software that explains each part of your bill and interactively informs you of payments the insurance company is responsible for and what portion you owe. Bill Mate tells you when payment has been issued to the hospital, respite or any facility of visit. It also shows details of all services and the exact facility name and address of visit that the patient is being charged for and services that are either covered or not covered during a hospital, respite or rehabitational visit ect..  These services include caretaker assistance, medications,transportation or ambulance and meals. Bill Mate can also be used for specialists and dental visits as well. The interactive tool guides you to the amount owed in total for each month with all of your insurance companies that are listed with the Bill Mate software. 

If there is a dispute for what is charged, you can then submit the dispute directly to Bill Mate who will then create a case for you and attempt to solve the payment or coverage issue by contacting the insurance company and or the contracted benefits administrator. Bill Mate also provides you with a list of services you have used and how many you have remaining if applicable.

In Will's scenario by using Bill Mate it was found that respite services were covered by his long term care plan and that the rehabilitational charges wre billed to his Medcare insurance plan, so he only owed the deductible since he did not pay it at the time of visit(s). Bill Mate is a good pal because it assists when others are unavailable.